HP OpenVMS Systems

System disk mount verification?

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The Question is:

 
I have just installed the OpenVMS 7.1-H2 Y2K updates. At the same time I
also installed the latest firmware update 5.4.
 
On two of my workstations (Alpha workstation 3700) on rebooting I get the a
problem with the system disk
 
"System Disk is Offline, Mount Verification in Progress"
 
Sometimes the system gets to the stage of being a member of the cluster, but
thats about it these nodes just will not boot.
 
I have no problems booting from a CD and then mounting the system disk. I
have also ran numerous times TEST at the >>> prompt which comes back with no
errors
 
Engineers seem to think its hardware I have my doubts
 
Any advice?
 
Thanks
 
 
 

The Answer is :

 
  The OpenVMS Wizard will assume the release in use here is OpenVMS Alpha
  V7.1-1H2.  If so, the OpenVMS Wizard would strongly recommend using the
  V7.1-2 release, and not an OpenVMS release intended for specific then-new
  systems and then-new hardware configurations.
 
  First, ensure you have the appropriate Alpha firmware loaded.
 
  Then ensure that the system hardware is functioning correctly.  This
  will particularly include the (unspecified) hard disk and the SCSI bus
  involved.  Ensure the SCSI bus is fully operational, is as far under the
  maximum bus length as you can possibly manage, is correctly terminated,
  and is operating with unique addresses for all storage widgets and for
  the host adapter(s) present.
 
  Check for any error log entries using DIAGNOSE.
 
  Acquire any mandatory ECO kits for the particular OpenVMS Alpha release
  in use -- though as stated, V7.1-1H2 should be upgraded to V7.1-2 or to
  V7.2-1, and ECO kits for these releases applied.
 
  Without information on the specific hardware involved (including the
  entire contents of the SCSI bus), the cluster configurations settings,
  the use of multi-host SCSI, the presence and location of any quorum
  disk, and similar.  Without this level of detail, it is quite difficult
  to determine if this is a hardware or a software problem.
 
  The OpenVMS Wizard would recommend contacting the Compaq Customer Support
  Center for assistance with this problem.
 

  

     

     
answer written or last revised on ( 1-NOV-1999 )
     
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