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Unless otherwise agreed to by Hewlett-Packard Company (HP), HP provides HP Support Services only for the current and immediately preceding versions of HP software, and only when the software is used
with hardware that is included in HP-specified configurations. A version is defined as a release of a software product that contains new features, enhancements, and maintenance updates.
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Current version-level support (Standard Support) and Prior Version Support (PVS) for OpenVMS operating system software will be provided for its versions in accordance with the following OpenVMS
Operating System and Operating Environments Support Chart. This chart will be updated regularly to reflect new version release dates and end-of-service dates for previous versions.
| OpenVMS VAX version |
Version release date |
Standard Support end date |
Entry date to PVS-Sustaining Engineering |
Ending date for PVS-Sustaining Engineering |
| 5.5-2 |
Nov 1991 |
Sep 30, 1995 |
Oct 1, 1995 |
At least through 2012, with 24 month notice thereafter |
| 5.5-2H4 |
Jul 1993 |
Sep 30, 1995 |
Oct 1, 1995 |
At least through 2012, with 24 month notice thereafter |
| 6.2 |
May 1995 |
Mar 31, 1998 |
Apr 1, 1998 |
At least through 2012, with 24 month notice thereafter |
| 7.0 |
Jan 1996 |
Mar 31, 1998 |
Not available |
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| 7.1 |
Jan 1997 |
Jun 30, 2000 |
Jul 1, 2000 |
Dec 31, 2001 |
| 7.2 |
Feb 1999 |
Dec 31, 2002 |
Jan 1, 2003 |
June 30, 2004 |
| 7.3 |
May 2001 |
TBD |
Yes—TBD |
At least through 2012, with 24 month notice thereafter |
| OpenVMS Alpha version |
Version release date |
Standard Support end date |
Entry date to PVS-Sustaining Engineering |
Ending date for PVS-Sustaining Engineering |
| 6.2 |
May 1995 |
Mar 31, 1998 |
Apr 1, 1998 |
At least through 2012, with 24 month notice thereafter |
| 6.2-1HX |
Feb/May 1996 |
Mar 31, 1998 |
Apr 1, 1998 |
At least through 2012, with 24 month notice thereafter |
| 7.0 |
Jan 1996 |
Mar 31, 1998 |
Not available |
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| 7.1 |
Jan 1997 |
Jul 1, 2000 |
Not available |
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| 7.1-1H2 |
Apr 1998 |
Jul 1, 2000 |
Not available |
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| 7.1-2 |
Dec 1998 |
Jun 30, 2000 |
Jul 1, 2000 |
Dec 31, 2001 |
| 7.2 |
Feb 1999 |
Jun 30, 2002 |
Not available |
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| 7.2-1 |
Aug 1999 |
Jun 30, 2002 |
Not available |
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| 7.2-1H1 |
Jun 2000 |
Jun 30, 2002 |
Not available |
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| 7.2-2 |
Sep 2001 |
Dec 31, 2002 |
Jan 1, 2003 |
Jun 30, 2004 |
| 7.3 |
May 2001 |
Jun 30, 2004 |
Not available |
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| 7.3-1 |
Aug 2002 |
Mar 31, 2005 |
Not available |
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| 7.3-2 |
Dec 2003 |
Dec 31, 2006 |
Jan 1, 2007 |
At least through 2012, with 24 month notice thereafter |
| OpenVMS Alpha version |
Version release date |
Standard Support end date |
Entry date to EES |
Ending date for Extended Engineering Support |
| 8.2 |
Feb 2005 |
H2 2009 ** |
H2 2009 |
Extended Engineering Support (ESS) available with 24 months prior expiration notice |
| 8.3 |
August 2006 |
2010 ** |
2010 |
Extended Engineering Support (ESS) available with 24 months prior expiration notice |
| 8.4 |
18-24 mo after v8.3 release |
2nd subsequent release |
TBD |
Extended Engineering Support (ESS) available with 24 months prior expiration notice |
| OpenVMS Integrity version |
Version release date |
Standard Support end date |
Entry date to EES |
Ending date for Extended Engineering Support |
| 8.2 |
Mar 2005 |
Dec 31, 2006 |
Not available |
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| 8.2-1* |
Sep 2005 |
H2 2009 ** |
H2 2009 |
Extended Engineering Support available with 24 months prior expiration notice |
| 8.3 |
August 2006 |
2010 ** |
2010 |
Extended Engineering Support available with 24 months prior expiration notice |
| 8.3-1H1 |
Nov 2007 |
Q1 2011 ** |
Q1 2011 |
Extended Engineering Support available with 24 months prior expiration notice |
| 8.4 |
18-24 mo after v8.3 release |
2nd subsequent release |
TBD |
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OpenVMS Operating System Support Chart key
TBD—To be determined.
W/24 mo notice—These versions are in an extended PVS cycle. OpenVMS will provide a 24-month notification before ending support for these versions.
*—This version is a replacement for its prior version.
**—Standard support ends when the second subsequent release ships. HP supports the current version and one back. Future version shipment dates are estimates.
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Prior Version Support—Sustaining Engineering (PVS-Sustaining Engineering) provides full remedial support, including escalation to HP OpenVMS Engineering for problem resolution.
PVS-Sustaining Engineering key features include:
Ready access to technical experts by phone or e-mail
Online access to tools, technical information, conferences, and symptom/solution databases
Problem analysis and resolution
Software patch testing as required to solve problems
Critical on-site support
For details, contact your HP Services representative, Customer Support Center, or contract administrator.
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On OpenVMS Integrity releases, Prior Versions Support (PVS-SE) is replaced by the Extended Engineering Support (EES) offering. Extended Engineering Support is similar to Prior Version Support (PVS) in that it provides Engineering analysis, troubleshooting, solutions and problem resolution. ESS is a customizable support offering and may be purchased for any OpenVMS Integrity or OpenVMS Alpha version beginning with OpenVMS Alpha Version 8.2 and OpenVMS Integrity Version 8.2-1.
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The following are designated as OpenVMS CORE products:
Advanced Server for OpenVMS
DECnet (Phase IV)
DECnet-Plus for OpenVMS
OpenVMS Cluster Client Software
RMS Journaling for OpenVMS
TCP/IP Services for OpenVMS
VMScluster Software for OpenVMS
Volume Shadowing for OpenVMS
It is our business practice to support these CORE products at the same level (Standard Support or PVS) and duration as the operating system version on which they shipped. For example, as long as
OpenVMS v7.3-2 remains in standard support, so will the versions of the CORE products that shipped to support it. When OpenVMS v7.3-2 goes into PVS, then the CORE products will be supported on v7.3-2
for the same duration as the operating system.
NOTE: These products require their own individual support contracts. They are not supported as part of the operating system support contract.
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